Grounding
By HubAI editorial team · Source checked: 24 October 2026What does it mean?
Connecting an answer to relevant external information or supplied evidence rather than relying only on learned patterns. The word is used differently across products, so ask what the connection actually does.
Picture this
A support answer points to the current returns policy and uses the policy’s actual time limit, rather than relying on a generic memory of how returns usually work.
Where you’ll come across it
Document assistants, web-supported answers and business knowledge tools. Look for evidence you can open and compare with the answer.
What it doesn’t mean
A citation is not proof that the answer follows the source. Check dates, quoted figures and whether a source applies to your location or account.
Test whether the evidence survives
A short exercise · use fictional or non-sensitive material.
- Write a short fictional policy with one rule and one exception. Ask a question that needs both.
- Try a second question whose answer is deliberately missing from the policy.
- Check whether the answer points to the right passage and admits when the policy cannot answer.
Does the cited passage support this exact answer, including its exception?
Did that make it clearer?
Likes are a private on-page choice, not a public rating. For a correction or complaint, send the pre-filled form to our editorial inbox. Nothing is sent until you submit it.Check the source
Written and explained by HubAI. The reference below lets you go deeper; it is not an endorsement of a particular product.
Technical reference: developers.google.com ↗