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PRIVACY

Privacy Policy.

HubAI.uk is designed to collect only the information needed to run the site, review submissions, understand usage and improve the AI marketplace experience.

Visitor product ratings

You can submit a 1–5 star product rating without an account. When you vote, we store a random browser identifier on your device and save that identifier, the product, your rating and its update time in our database. This lets you change your vote without adding another vote. Public totals combine visitor ratings; they are not verified-purchase reviews or independent HubAI test scores. Clearing browser storage or using another device can create another identifier. Email info@hubai.uk with your browser identifier for a deletion request.

Information we may process

When you browse HubAI.uk and permit optional measurement, analytics tools may record page views, device information, approximate location and referral source. When you submit a tool, topic, comment, review or early-access request, the site may process the information you provide and account identity signals made available by the sign-in layer.

Contact enquiries

The contact form collects your name, email, phone, selected topic and message, plus optional address or website. We use these details to review and respond to your request. Messages are delivered through our shared contact service at CoolCompare.us using Amazon SES to info@hubai.uk. Security checks use an IP-bound, short-lived challenge and rate limits to prevent spam. Sending an enquiry does not subscribe you to marketing. Email info@hubai.uk for access, correction or deletion requests; records may be kept while resolving the enquiry or a related security, dispute or legal obligation.

How we use it

We use this information to operate the marketplace, moderate spam and harmful content, improve navigation, understand which decision journeys are useful and respond to user-requested commercial interest.

Cookies and consent

Essential storage supports security, sign-in and your privacy choice. Google Analytics 4 and advertising measurement remain off unless you consent. You can accept, reject or change optional categories at any time through “Cookie settings” in the footer. With permission, campaign parameters such as source, medium, campaign and a Google click identifier may be retained with an early-access request so HubAI can measure the campaign that produced it. These signals never change HubAI Score or recommendation order.

Analytics

HubAI.uk uses Google Analytics 4 only after the relevant permission is granted. Measurement is limited to product actions such as a completed decision journey, saved stack or successful early-access request; free-text task descriptions are not sent as analytics event values.

Retention and moderation

Submitted reviews, comments, vendor records and explicitly requested commercial records may be retained so the community and editorial team can audit context. We may remove or restrict content that includes spam, URLs where prohibited, abusive language, hate, harassment, political campaigning or unsafe claims.